Search found 3 matches

by thuma@ohio.edu
Fri Nov 11, 2022 5:16 pm
Forum: Community Support
Topic: Email reminder
Replies: 4
Views: 46959

Re: Email reminder

The site is hosted by an external third party and in the settings is the option to turn on email reminders. I thought by turning that on it would automatically send reminders. Apparently not. Thanks for the help
by thuma@ohio.edu
Thu Nov 10, 2022 6:50 pm
Forum: Community Support
Topic: Email reminder
Replies: 4
Views: 46959

Re: Email reminder

I have no idea how to do that even after reading the help page so I guess no one will get reminders
by thuma@ohio.edu
Thu Nov 03, 2022 3:27 pm
Forum: Community Support
Topic: Email reminder
Replies: 4
Views: 46959

Email reminder

My users are not receiving an email reminder about upcoming reservations. I have it set for an email to be sent out 15 minutes before the reservation begins but it is never sent. It is not going to spam/junk folder either. The notification preference by email is enabled. Anyone know why the reminder...